Our mission is to incorporate all of our clients and patients into the Porters Neck Veterinary Hospital family. The PNVH family practices based on compassion, respect, education and quality care. Through these core values, we expect to exceed our client's expectations and care for patients as though they were our own. If you are interested in a family-oriented veterinary hospital, one who is more of a trusted friend than a corporate stranger, you've come to the right place.
We strive to keep ourselves in touch with our profession "the way it used to be". While maintaining high technical standards, we offer a practical, honest approach to your family member's health and well-being. We practice medicine, not business. Come meet our caring, friendly staff, and find out for yourself why we have been voted Wilmington's Best Veterinarians by both Encore Magazine and Wilmington Parent Magazine.
They truly care about your pets, yet they also care about the customer. I cant say enough kind words about this staff and this establishment.
We strive to keep ourselves in touch with our profession "the way it used to be". While maintaining high technical standards, we offer a practical, honest approach to your family member's health and well-being. We practice medicine, not business. Come meet our caring, friendly staff, and find out for yourself why we have been voted Wilmington's Best Veterinarians by both Encore Magazine and Wilmington Parent Magazine.
They truly care about your pets, yet they also care about the customer. I cant say enough kind words about this staff and this establishment.
Services
Our computerized appointment scheduler allows us to promptly and efficiently schedule appointments.
Our receptionists will work with you to accommodate your appointment requests.
We will always accept emergencies during our hospital hours.
If you feel that your pet is having an emergency, contact us or come in immediately.
In the case of a true emergency, we would appreciate any advance notice you can call us with so we can notify our team and prepare for your arrival.
Our hospital does not close for lunch, so we are able to accommodate any walk-in appointments or technician services all day.
Our receptionists will work with you to accommodate your appointment requests.
We will always accept emergencies during our hospital hours.
If you feel that your pet is having an emergency, contact us or come in immediately.
In the case of a true emergency, we would appreciate any advance notice you can call us with so we can notify our team and prepare for your arrival.
Our hospital does not close for lunch, so we are able to accommodate any walk-in appointments or technician services all day.
Ashlee is our Practice Manager.
She has been with us since 2012 and in the veterinary field since 2003.
Originally from Cary, NC, Ashlee attended UNCW where she obtained a degree in Biology.
During her personal time, Ashlee enjoys crocheting, drawing, reading, spending time with her niece and nephew, and loves to learn about all things medical related.
She and her husband, O'Lando, have five furry kids: Chuck Bass, Blair Waldorf, Krueger, Lux, and Slater.
Sarah joined PNVH in the winter of 2018.
She has been with us since 2012 and in the veterinary field since 2003.
Originally from Cary, NC, Ashlee attended UNCW where she obtained a degree in Biology.
During her personal time, Ashlee enjoys crocheting, drawing, reading, spending time with her niece and nephew, and loves to learn about all things medical related.
She and her husband, O'Lando, have five furry kids: Chuck Bass, Blair Waldorf, Krueger, Lux, and Slater.
Sarah joined PNVH in the winter of 2018.
You may request an appointment by calling our office and we will do our best to accommodate scheduling your request.
We request that you call any previous veterinary practices your pet has visited and have their history faxed or emailed to our office ahead of your appointment.
This will help cut down on check-in wait times and allow us to further assess your reason for visit.
If this cannot be done before your appointment, we can call for you and we will work to get the appropriate information as quickly as possible.
We request that you call any previous veterinary practices your pet has visited and have their history faxed or emailed to our office ahead of your appointment.
This will help cut down on check-in wait times and allow us to further assess your reason for visit.
If this cannot be done before your appointment, we can call for you and we will work to get the appropriate information as quickly as possible.
1. Payment is expected when services are rendered.
In order to focus on our patients' needs, customer service and minimizing costs, we do not bill.
2. We accept debit cards, credit cards (Visa, Mastercard, Discover, American Express) checks and cash.
All cards must be signed by the owner of the card.
3. When unexpected illness strikes a pet, unexpected expense strikes as well.
Porters Neck Veterinary Hospital understands this and is able to make some special arrangements through the CareCredit program.
In order to focus on our patients' needs, customer service and minimizing costs, we do not bill.
2. We accept debit cards, credit cards (Visa, Mastercard, Discover, American Express) checks and cash.
All cards must be signed by the owner of the card.
3. When unexpected illness strikes a pet, unexpected expense strikes as well.
Porters Neck Veterinary Hospital understands this and is able to make some special arrangements through the CareCredit program.
We are open Monday through Friday, 8:00am until 6:00pm, and on Saturdays from 8:00am until 12:00pm.
On Saturdays our patients must be checked in by 11:00am to be seen.
We are closed on Sundays and on most major holidays.
In the event of inclement weather, please call our office at (910) 686-6297 or check our Facebook page for updates.
We require payment in full at the time of service.
We also reserve the right to request a deposit, at our discretion, prior to service.
Porters Neck Veterinary Hospital does not offer payment plans.
On Saturdays our patients must be checked in by 11:00am to be seen.
We are closed on Sundays and on most major holidays.
In the event of inclement weather, please call our office at (910) 686-6297 or check our Facebook page for updates.
We require payment in full at the time of service.
We also reserve the right to request a deposit, at our discretion, prior to service.
Porters Neck Veterinary Hospital does not offer payment plans.
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